Shipping Policy

All orders are processed within 10-15 business days. Custom orders may require additional processing time, typically 2-3 weeks depending on the complexity of the design and our current workload.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please note that processing times do not include weekends or holidays.

We offer shipping to all major cities within Pakistan. Delivery typically takes 10-15 business days from the shipping date, depending on your location.

We use reliable courier services within Pakistan to ensure your package arrives safely and on time.

We ship to most countries worldwide. International shipping typically takes 15-20 business days from the shipping date, depending on your location and customs processing times.

International customers are responsible for all customs duties, taxes, and import fees that may be imposed by their country's government. These fees are not included in the purchase price or shipping cost and are collected directly by your country's customs agency.

We are legally required to declare the actual value of merchandise on customs forms and cannot mark packages as "gifts" or reduce the declared value to avoid customs fees.

All shipments include tracking information that will be sent to you via email once your order ships. You can use this tracking number on our website or directly with the shipping carrier to monitor your package's progress.

If you have any questions about your tracking information or shipment status, please contact us with your order number.

While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates. Shipping delays can occasionally occur due to:

• Weather conditions and natural disasters
• Customs delays for international shipments
• High volume periods (e.g., Eid, Ramadan)
• Incorrect or incomplete delivery addresses
• Local courier service constraints

We appreciate your understanding in case of any unforeseen delays. If your package is significantly delayed, please contact us for assistance.

It is the customer's responsibility to provide accurate and complete shipping information. We cannot be held responsible for delivery delays or failed deliveries due to incorrect address information.

If you need to change your shipping address after placing an order, please contact us as soon as possible. We will try to accommodate your request if the order has not yet been shipped.